Privacy Policy

We, PTE Expert, operating under Trade License No. 134/2025-26, registered in Bangladesh, are committed to safeguarding your privacy in relation to the protection of your personal information.

This Privacy Policy explains how we collect, use, and protect your data when you use our website or enroll in our courses.

For questions or complaints, please contact us at:
📧 info.pteexpert@gmail.com | 📞 01772381638

1. Definitions

• “We”, “Our”, “Us” – Refers to PTE Expert.
• “You”, “Your”, “User” – Refers to students, guardians, or visitors using the website or services.
• “Website” – Refers to our official website: www.pteexpert.com.
• “Personal Information” – Refers to data that can identify you.
• “Third Parties” – Refers to payment gateways, online class tools, or service providers.

2. Overview

We respect your right to privacy and ensure that your personal data is collected, stored, and used responsibly.

• Name, phone number, and email address.
• Address and contact details provided during registration.
• Payment details processed securely by our payment partners.
• Information related to your class attendance, counseling sessions, or study materials.

3. User-Provided Information

• Your name, phone number, email, and address.
• Payment and transaction-related information.
• Information shared while contacting us for support.
• Details entered during mock tests or counseling sessions.

4. Automatically Collected Information

• IP address, browser type, and device information.
• Pages viewed and activity patterns on our website.
• Technical data for secure access and improved service.

5. How Information is Collected

We collect information only for specific purposes such as enrollment, payment processing, and service delivery.

6. Cookies

Our website may use cookies to enhance user experience and provide personalized services.

7. External Links on Website

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

8. Use of Your Information

• Contacting you regarding courses, updates, or issues.
• Diagnosing technical problems and managing our website.
• Preventing fraud and ensuring security.
• Compliance with legal obligations.
• Improving our coaching services.

9. Confidentiality

Your information is treated as confidential. We will not sell, rent, or share your data with third parties for marketing purposes.

10. Disclosure of Information

• By law or government authorities.
• To investigate fraud, misuse, or violations of our Terms & Conditions.
• To trusted service providers assisting in our services.

11. Accessing and Reviewing Information

You can access and update your personal information by contacting us.

12. Security

We implement modern practices to protect your information. However, perfect security cannot be guaranteed.

13. Disclaimer

You agree that you are responsible for your activities online and accept the risks when using our services.

14. Disputes & Jurisdiction

Any disputes arising from this Privacy Policy will be resolved in Dhaka, Bangladesh.

15. Questions, Suggestions, or Complaints

📧 info.pteexpert@gmail.com | 📞 01772381638

16. Amendments

We reserve the right to update or modify this Privacy Policy at any time without prior notice.